What communication outcome occurs when the sender does not receive the expected response?

The communication outcome that occurs when the sender does not receive the expected response is best described as "crossed." In this context, crossing refers to a breakdown in communication where the message sent is misunderstood or not acknowledged in the way the sender intended. This often leads to confusion or misinterpretation of the information being conveyed.

In effective communication, it is essential for both the sender and the receiver to be on the same page; when they aren't, it can result in crossed messages. This can happen for a variety of reasons, such as misalignment of expectations, differing interpretations of language or context, or even distractions that prevent the receiver from fully grasping the sender's intent.

By identifying this as crossed communication, individuals and organizations can better address and improve their communication practices, ensuring that messages are clear and responses are aligned with expectations. This outcome highlights the importance of feedback and confirmation in successful communication processes.